FAQ

FAQs

For questions not covered, reach us at hello@rblsfcls.com — we reply with intention, not automation.

Each RBLSFCLS piece is made to order — created only when you choose it.

Production typically takes 2–7 business days, followed by shipping from the facility closest to you.

Once your order is on its way, you’ll receive a tracking link by email.

Yes. We produce and ship from the location nearest to your destination whenever possible.

This reduces transit time, cost, and unnecessary emissions — less distance, less waste, more intention.

Each piece is created specifically for you, which means we can only accept returns for misprints or damaged items.

If something isn’t right, contact us at orders@rblsfcls.com within 14 days of delivery, and we’ll make it right.

Because production begins shortly after an order is placed, changes or cancellations are only possible if the manufacturer haven't already started the process, please reach out to hello@rblsfcls.com as soon as possible.

To reduce environmental impact, each item is produced at the nearest available facility.

If you ordered several pieces, they may be fulfilled by different studios — arriving in separate parcels, each made closer to you.

If your order hasn’t gone into production yet, email hello@rblsfcls.com immediately and we’ll update it.

Once production or shipping has begun, address changes can’t be guaranteed — but we’ll always try to help.